Last Updated: September 10, 2026
At Racy Retreat Adult Store, we understand that privacy, discretion, and reliable delivery are important when ordering intimate products. We are committed to processing and shipping your order as securely and discreetly as possible.
Order Processing
Orders are processed after payment has been successfully completed. Processing times may vary depending on product availability, order volume, weekends, holidays, and supplier processing times.
Once your order has been shipped, you will receive shipping or tracking information when available.
Shipping Rates
Shipping charges, when applicable, are displayed during checkout before payment is completed.
U.S. orders of $75 or more qualify for free shipping.
International shipping charges are calculated based on the destination, products ordered, and available shipping method.
Delivery Times
Estimated delivery dates are estimates only and are not guaranteed. Delivery times may be affected by the shipping carrier, weather, holidays, customs processing, or other circumstances outside the control of Racy Retreat Adult Store.
Discreet Shipping
We respect your privacy. Orders are shipped using discreet packaging whenever available. Product names or descriptions will not be unnecessarily displayed on the outside of the package.
Multiple Shipments
Some orders may contain products shipped from different locations. As a result, items from the same order may arrive in separate packages and at different times.
Incorrect Shipping Addresses
Customers are responsible for providing a complete and accurate shipping address at checkout. If you discover an error in your shipping address, contact us as soon as possible. We cannot guarantee that an address can be changed after an order has entered processing or has shipped. Racy Retreat Adult Store is not responsible for orders delivered to an incorrect address provided by the customer.
Lost, Delayed, or Stolen Packages
Once a package has been transferred to the shipping carrier, delivery may be affected by circumstances outside our control. If tracking shows that your package was delivered but you cannot locate it, please check with household members, neighbors, your mailroom, and the shipping carrier.
Contact us if you need assistance investigating a shipping issue.
International Orders
International customers are responsible for any customs duties, import taxes, brokerage fees, or other charges imposed by their country unless otherwise stated during checkout.
Customs processing may cause additional delivery delays.
Certain products may be restricted or prohibited in some countries. Customers are responsible for ensuring that products ordered are legal to import and possess in their location.
Questions
If you have questions about your order or shipping, please contact Racy Retreat Adult Store through the contact information provided on our website.